Terms & Conditions – Furniture Touch-Up Subscription Service
Last updated: 9/30/2025
1. Scope of Service
Service applies only to wooden furniture (solid wood, veneer, MDF with wood finish).
Includes minor cosmetic touch-ups and repairs such as:
- Scratch and dent correction
- Minor chip and edge damage repairs
- Light polishing and finish restoration
Excludes:
- Major refinishing or repainting
- Structural repairs (broken legs, cracked frames, loose joints)
- Upholstery work (except as separately quoted add-on)
- Damage from fire, water, pests, mold, or natural disasters
2. Number of Furniture Items Covered
Each subscription plan covers up to X pieces of wooden furniture per household (recommend: 3–5).
Additional items can be covered at a flat rate of $___ per item per service visit.
Covered items must be registered with photos during subscription signup.
3. Service Limitations
- Services are provided at our sole discretion based on professional assessment of repair feasibility.
- Touch-ups do not guarantee an exact color or texture match due to natural wood variations.
- We are not responsible for pre-existing structural or hidden damage discovered during service.
4. Waiting Period & Eligibility
- First service available 90 days after subscription start (grace period).
- Missed or unused service appointments do not carry over to the next subscription period.
5. Appointment Scheduling & Access
- All appointments must be scheduled at least 7 days in advance.
- Customer must provide safe, unobstructed access to furniture at the time of service.
- Missed appointments without 24-hour notice will count as a fulfilled service.
6. Liability Disclaimer
- We are not liable for incidental damages during repair (unless caused by gross negligence).
- We are not liable for any future deterioration or damage to the repaired area.
- We are not liable for damage caused by misuse, poor maintenance, or environmental factors (humidity, sunlight, etc.).
- Maximum liability in any claim is limited to the total subscription fees paid in the last 6 months.
7. Cancellation Policy
- Subscriptions may be canceled anytime, but no refunds for unused service months.
- If cancellation occurs before first eligible service, no partial refunds are provided after payment processing.
8. Fair Use Policy
- Subscription is intended for normal household wear and tear only.
- Commercial use (restaurants, offices, Airbnb) requires a business plan subscription.
- Excessive or intentional damage may result in additional charges or termination of service.
9. Governing Law
All terms and disputes are governed by the laws of [Your State/Country]. In case of legal disputes, arbitration will be the preferred method of resolution before court action.