Furnish Care is a professional care membership. You pay monthly or yearly, and in return a technician we employ comes to your property on a schedule and works on the pieces you registered — cleaning, conditioning, protecting, and putting right the small things before they become large ones.
It is deliberately not insurance. We do not pay claims in cash, replace furniture, or indemnify you against loss. Nobody assesses fault. What you are buying is scheduled professional attention and a documented record of your furniture's condition over time.
The three plans
- Care — cleaning and conditioning for wood, leather and fabric, polishing, stain and mark removal, and touch-ups for scratches, scuffs, water rings and heat marks. One visit a year.
- Care + Repair — everything in Care, plus cosmetic repairs such as pet damage, dents, nicks and gouges, chipped edges and corners, burn and smoke marks, paint, color, stain and grain touch-ups, finish touch-ups and fading correction. One visit a year.
- Complete Care — everything above, plus ongoing preventative maintenance and priority scheduling. Two visits a year.
What no plan covers
- Structural or mechanical repair — frames, legs, joints, drawers, hinges and hardware
- Full refinishing, stripping, re-staining or restoration
- Reupholstery, cushion cores, and spring system rebuilds
- Damage from fire, flood, pests, mould or vandalism
- Anything that has to leave your property for a workshop
Before any work, a technician evaluates each piece and any damage to confirm it is covered by your plan. Structural repair, full refinishing and restoration are work for a furniture repair or restoration shop — we will tell you when a piece needs one.
Damage already present when you registered a piece is not covered work. That is what the baseline photographs establish, and it is why taking them honestly is in your interest.