Furnish Care is a professional care membership. You pay monthly or yearly, and in return a technician we employ comes to your property on a schedule and works on the pieces you registered — cleaning, conditioning, protecting, and putting right the small things before they become large ones.
It is deliberately not insurance. We do not pay claims in cash, replace furniture, or indemnify you against loss. Nobody assesses fault. What you are buying is scheduled professional attention and a documented record of your furniture's condition over time.
The three plans
- Care — surface care, deep conditioning, polishing, finish protection, and minor cosmetic touch-ups. One visit a year.
- Care + Repair — everything in Care, plus minor structural and functional repairs: loose joints, drawer glides, hinges, catches, mechanisms, hardware, wobble and levelling. One visit a year.
- Complete Care — everything above, plus ongoing preventative maintenance and priority scheduling. Two visits a year.
What no plan covers
- Major structural rebuilding — replacing frames, rails or legs
- Full refinishing, stripping or re-staining
- Reupholstery, cushion cores, and spring system rebuilds
- Damage from fire, flood, pests, mould or vandalism
- Anything that has to leave your property for a workshop
Work outside your plan is not refused — it is quoted separately. A technician will price it on the spot and nothing proceeds without your approval.
Damage already present when you registered a piece is not covered work. That is what the baseline photographs establish, and it is why taking them honestly is in your interest.